TIS Training API Documentation
  • Welcome!
  • Quick Start
  • Managing Users
  • Single Sign On (SSO)
    • General Options
    • Role and Group Mappings
    • Connection Types
      • Microsoft Entra ID (Formerly Azure AD)
      • Google Workspace
      • OpenID Connect (OIDC)
      • SAML (Security Assertion Markup Language)
  • SCORM Packages
  • Webhooks
  • API Reference
    • Users
      • 🔵GET users
      • 🔵GET users/seats
      • 🟢POST users
      • 🟠PUT users
      • 🟢POST users/password
      • 🟡PATCH users/enable
      • 🟡PATCH users/disable
      • 🔴DELETE users
    • Results
      • 🔵GET results
      • 🔵GET results/group
    • Groups
      • 🔵GET groups
      • 🟢POST groups/users
      • 🔴DELETE groups/users
    • 🔵GET courses
    • 🔵GET filters
    • 🟢POST login
    • â›”Standard Error Format
  • Webhook Reference
    • Standard Structure
    • Course Complete
    • Multi-Course Complete
  • OpenAPI Specification
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  • Display Name
  • Merge Users Where Email Matches an Existing Account
  1. Single Sign On (SSO)

General Options

Display Name

The Display Name serves as the identifier for your SSO connection. Depending on the connection type this name may be shown to your users as a "Sign in to [Display Name]" button on the TIS Platform login screen. It will be also displayed in the list of SSO connections you have added, within the administration panel.

Merge Users Where Email Matches an Existing Account

When enabled, SSO accounts from this source will be merged with any existing TIS Training account that matches the provided email address, along with accounts from other SSO connections with this option enabled. When disabled, SSO accounts from this source will be treated as separate entities, even if the email matches a user from another source.

We recommend leaving this disabled unless you have a specific need for it, as enabling it may result in unexpected changes to user accounts. Updating this setting after initial setup is also highly discouraged.

Important Considerations

  • If enabled, updating a user's email within your SSO provider will result in the creation of a new TIS Training account, linked to the new email, with the user no longer being able to access the original account.

  • Disabling this setting after it has been enabled will prevent users from accessing their previously merged TIS Training accounts, creating separate accounts for future logins.

If you have this setting enabled and need to change a user's email you can use the process below. Ensure the new email address does not belong to an existing user.

  1. Ensure the user is logged out before starting and does not log in during this process.

  2. Log in to your TIS Platform administration panel and navigate to the "View and Manage Users" page.

  3. Find the user in your user list and click "View User."

  4. Click the "Change Email" button and follow the prompts provided.

  5. The user must click the confirmation link that is sent to their email address.

  6. Once the email change has been confirmed, update the user's email within your SSO provider.

  7. The user should now be able to login to the updated account via your SSO provider.

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Last updated 2 months ago